Is my device safe with you?

Absolutely. We treat every device with professional care and strict privacy standards. Your data security is our priority.

Do you offer business or bulk repair services?

Yes, we provide repair services for businesses, schools, and organizations. Contact us for bulk pricing and service agreements.

What should I do if my device has water damage?

Turn it off immediately
Do NOT charge it
Bring it to us as soon as possible

The faster you act, the higher the chance of saving your device.

Do you use original parts?

We use high-quality OEM or premium replacement parts. If original manufacturer parts are available, we’ll discuss options and pricing with you

Will I lose my data during repair?

In most cases, your data remains safe. However, for major repairs (especially motherboard or water damage), we recommend backing up your device beforehand. We also offer data recovery services if needed.

How much will my repair cost?

Repair costs vary depending on: Device model Type of damage Parts required

We provide free diagnostics and upfront pricing before starting any repair.

What types of Mobile Devices does Express Gadget repair fix?

Express Gadget Repair specializes in repairing a wide range of mobile devices, including smartphones and tablets. Whether you have an iPhone, Samsung Galaxy, Google Pixel, or any other popular brand, we have the expertise to diagnose and fix various hardware and software issues. We also handle different operating systems, such as iOS and Android.

iPhone 4 (2010)
iPhone 4S (2011)
iPhone 5 (2012)
iPhone 5C (2013)
iPhone 5S (2013)
iPhone 6 (2014)
iPhone 6 Plus (2014)
iPhone 6S (2015)
iPhone 6S Plus (2015)
iPhone SE (1st gen, 2016)
iPhone 7 (2016)
iPhone 7 Plus (2016)
iPhone 8 (2017)
iPhone 8 Plus (2017)
iPhone X (2017)
iPhone XS (2018)
iPhone XS Max (2018)
iPhone XR (2018)
iPhone 11 (2019)
iPhone 11 Pro (2019)
iPhone 11 Pro Max (2019)
iPhone SE (2nd gen, 2020)
iPhone 12 mini (2020)
iPhone 12 (2020)
iPhone 12 Pro (2020)
iPhone 12 Pro Max (2020)
iPhone 13 mini (2021)
iPhone 13 (2021)
iPhone 13 Pro (2021)
iPhone 13 Pro Max (2021)
iPhone SE (3rd gen, 2022)
iPhone 14 (2022)
iPhone 14 Plus (2022)
iPhone 14 Pro (2022)
iPhone 14 Pro Max (2022)
iPhone 15 (2023)
iPhone 15 Plus (2023)
iPhone 15 Pro (2023)
iPhone 15 Pro Max (2023)
iPhone 16 (2024)
iPhone 16 Plus (2024)
iPhone 16 Pro (2024)
iPhone 16 Pro Max (2024)
iPhone 16e (2025)
iPhone 17 (2025)
iPhone 17 Pro (2025)
iPhone 17 Pro Max (2025)
iPhone Air (2025)

There are multiple issues with my device, do you offer repair bundles?

Yes, we do. Please visit our store to discuss with a support representative or call us.

I tried to fix my phone on my own and have it semi unassembled. Can I send it to you and have you finish the repair?

Absolutely. If you send your phone in, a technician will perform a diagnostic service once we receive it and call you with a quote before beginning any work.

Do you offer any type of warranty on your repairs?

Yes, we provide a 3 months limited warranty on all parts and repair services, other than repairs for liquid damage, subject to the exclusions and limitations detailed in our Repair Terms of Service. Please see the Repair Terms of Service for full details.

Do you need my SIM Card?

Nope. We have our own SIM cards to test with, so no need to send yours.

Do you need my device pass code?

Yes, we do. If there is a pass code on the device it hinders our ability to test all the functions. Please provide your pass code with the device when you send it in for repair. If you do not wish to provide your pass code, certain device functions cannot be tested and cannot be guaranteed, including but not limited to the camera, Wi-Fi and Bluetooth functions

Does the liquid damage service include logic board replacement?

Due to its high cost, the logic board is the only part in the device that is not included in the liquid damage service. If the logic board has been irreversibly damaged, we will not be able to repair it and you will be refunded, minus the cost of return shipping if applicable.

My device fell into liquid, should I let it dry out to see if works before I send it in?

It is possible that a device can begin working normally on its own after liquid damage, but it is very uncommon. It is more likely that corrosion and residue deposits will begin to form on the logic board making the repair process more difficult. We recommend sending the device in as soon as possible, even if it is still wet. The sooner we receive a liquid damaged device, the higher the chance we can repairing it.

How long does the liquid damage service generally take?

Most liquid damage services are done in 45 minutes or less, depending on the level of damage. However, this estimate can vary depending on the extent of the damage to the logic board and other components.

What if you are unable to repair my liquid damaged device?

If we are unable to repair your liquid damaged device for any reason, your payments will be refunded, minus the cost of return shipping if applicable, and your device will be returned. If your device could not be repaired and you do not want the device back or do not wish to pay for return shipping, please let us know and we will recycle the device at our repair facility.

I dropped my phone and now it is unresponsive to touch. Does the screen repair fix this issue?

Yes, the digitizer is responsible for all touch functionality, so any non-responsiveness your phone is suffering due to a drop will be corrected when the digitizer is replaced as part of the screen repair.

Can my device be repaired while I wait in one of your locations?

Most repairs can be completed by one of our experienced technicians while you wait in store, usually in 30 minutes or less. Certain repair services, such as our liquid damage repair service, may take significantly longer, and those repairs cannot be completed while you wait in store.

Have Broken Phone Or Computer ? Gadget Repair is Here To Help You. Call Us For Free Quote 0225450003

Have Broken Phone Or Computer ? Gadget Repair is Here To Help You. Call Us For Free Quote 0225450003

Have Broken Phone Or Computer ? Gadget Repair is Here To Help You. Call Us For Free Quote 0225450003

Our Efficient Solution

iPhone, iPad, MacBook, iMac, TV, Samsung & Other Smartphone Repair service Centre Call Us Now For Free Quote 0225450003, 093900006 OPEN 7 DAYS

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Express Gadget Repair Offers Urgent Onsite Phone Repairs – Free Call-Out to Your Home or Work in Auckland

Available 7 Days A Week Book Us Now

Business Hours: Mon- Fri 8:30 AM - 7 PM Sat 9 AM - 5 PM, Sun 10 AM - 5 PM

Store Locations:

Frequently Asked Questions

Is my device safe with you?

Do you offer business or bulk repair services?

What should I do if my device has water damage?

Do you use original parts?

Will I lose my data during repair?

How much will my repair cost?

What types of Mobile Devices does Express Gadget repair fix?

There are multiple issues with my device, do you offer repair bundles?

I tried to fix my phone on my own and have it semi unassembled. Can I send it to you and have you finish the repair?

Do you offer any type of warranty on your repairs?

Do you need my SIM Card?

Do you need my device pass code?

Does the liquid damage service include logic board replacement?

My device fell into liquid, should I let it dry out to see if works before I send it in?

How long does the liquid damage service generally take?

What if you are unable to repair my liquid damaged device?

I dropped my phone and now it is unresponsive to touch. Does the screen repair fix this issue?

Can my device be repaired while I wait in one of your locations?

BOTANY / DANNEMORA

GLEN INNES

MĀNGERE

ONSITE REPAIR

Business Hours:
Mon- Fri 8:30 AM - 7 PM
Sat 9 AM - 5 PM, Sun 10 AM - 5 PM